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It's easy to install and use. All you need is a phone line and plug socket.

There are two key pieces of equipment – the base unit, which links via your telephone line to our monitoring centre, and the personal alarm (pendant or wristband) which you wear and when pressed activates the base unit to make a call to the centre.

Activate the alarm in an emergency and one of our operators will respond within 60 seconds.

They will assess the situation and call for help from one of your contacts or emergency services when necessary.