If you smell gas within your home or your carbon monoxide detector activates, you should follow the following steps –

  • Open all windows & doors
  • Turn off all fuel burning appliances and leave the house
  • Don’t switch on any electrics or lights
  • If you are able to isolate the gas safely please do so by turning it off at the emergency control valve which is usually located next to the gas meter
  • Once outside call Wales & West Gas Emergency Service on 0800 111 999 and do not re-enter the property
  • If you feel ill or exhibit any of the following symptoms,  headaches, dizziness, breathlessness, nausea please seek urgent medical attention

If you have any concerns regarding your gas appliances within your home, please contact our Housing Repairs team on 01395 517458.