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Guide Day-to-day repairs

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10. Your right to repair

In certain circumstances you have the right to require us to get a second contractor to do certain small urgent repairs* which might affect your health, safety or security. This only applies to repairs that are our responsibility and which we have not completed within a prescribed time.

Please contact us for further details.  You can also find out more from Shelter.

*these are known as qualifying repairs under £250.