Hackney carriage driver licences are issued for 1 year on first application.  After you've been a hackney driver for 1 year, you have the option to apply to renew your licence for either 1 year or 3 years. 

How to apply

Before applying for a hackney carriage driver licence you'll need to make sure that you can meet the conditions of our hackney carriage and private hire licensing policy.

You'll then need to telephone us to make an appointment to come into the office for an interview with a licensing officer. 

What you'll need to bring with you

You'll need to bring these documents with you to the interview:

  • A completed and signed hackney carriage driver application form
  • Documents that demonstrate your right to work in the UK.  The Immigration Act 2016 now means that we have to check that all applicants for a hackney carriage driver's licence have the right to work in the UK.  The list of documents that are acceptable can be found at the back of the application form.
  • Your original photocard driving licence.
  • A DVLA check code which will let us view your driving licence history online.  The check code is very case sensitive so we'll need you to tell us which characters are upper case and which are lower case.   The check code only lasts 21 days before it expires.
  • A recent passport sized photograph that is a true likeness of yourself.
  • A criminal records check reference number.  We have to carry out an enhanced criminal record check known as a DBS check for each of our hackney drivers.  We use a company called uCheck to provide these checks.  When you complete the DBS application online you'll be given a reference number which you'll need to tell us.
  • There is a fee of £67 payable if you want to go ahead with the DBS check.  This must be paid in advance before we can countersign your application.
  • You'll need to bring in 2 forms of identification so that we can countersign your DBS check.  Documents which are acceptable for this include either your passport or original full birth certificate and a bank statement or utility bill which is less than 3 months old

You'll need to allow around 40 minutes for the interview.  This will include watching a 20 minute video called This Time Every Time which is based on the Disability Discrimination Act.

What you'll need to do next

At your interview, the licensing officer will talk to you about the next stage of the application process.  This includes:

  • A medical report.  Your GP will need to complete a medical report form to assess your health and certify you as fit to drive a taxi.  You'll be given this form at your interview.  Your GP will charge you for this.
  • A taxi assessment.   You'll need to pass a driving assessment and test.  This assessment is provided by Red One Ltd who are based at Westpoint in Clyst St Mary and bookings can be made either on the Red One Ltd website or by telephoning them on 01392 444773.
  • A knowledge test.  You'll need to pass our knowledge test and the licensing officer will tell you at your interview how you can book this. 
  • If you've ever lived outside of the UK for more than 3 months at a time, you'll need to provide us with a criminal convictions certificate or character certificate from each country you've lived in.

Any fees you have to pay to complete these requirements are non refundable and are paid at your own risk.  We can't consider your application until all of the requirements have been completed.


You'll need to pay a fee to us for your hackney carriage driver's licence.  Please make sure you are aware of how much this will cost. 

Data Protection

Any personal information which you provide will be held and used by East Devon District Council for the purpose of the Licensing Service to process your hackney carriage driver licence application(s) and administer any licence(s) which are granted. Your information may also be shared within East Devon District Council for the purposes of carrying out our lawful functions. Otherwise your personal information will not be disclosed to anybody outside East Devon District Council without your permission, unless there is a lawful reason to do so, for example disclosure is necessary for crime prevention or detection purposes. Your information will be held securely and will not be retained for any longer than is necessary. There are a number of rights available to you in relation to our use of your personal information, depending on the reason for processing. Further detail about our use of your personal information can be found in the relevant Privacy Notice.