Private hire operator licences are issued for 1 year on first application.  After you've been a private hire operator for 1 year, you have the option to apply to renew your licence for either 1 year or 5 years. 

How to apply

Before applying for a private hire operator's licence you'll need to make sure that you can meet the conditions of our hackney carriage and private hire licensing policy.

You'll then need to telephone us to make an appointment to come into the office for an interview with a licensing officer. 

What you'll need to bring with you

You'll need to bring these documents with you to the interview:

  • A completed and signed private hire operator's application form
  • Documents that demonstrate your right to work in the UK.  The Immigration Act 2016 now means that we have to check that all applicants for a private hire operator's licence have the right to work in the UK.  The list of documents that are acceptable can be found at the back of the application form.
  • A criminal records check reference number.  We have to carry out an enhanced criminal record check known as a DBS check for each of our private hire operators.  We use a company called uCheck to provide these checks.  When you complete the DBS application online you'll be given a reference number which you'll need to tell us.
  • There is a fee of £67 payable if you want to go ahead with the DBS check.  This must be paid in advance before we can countersign your application.
  • You'll need to bring in 2 forms of identification so that we can countersign your DBS check.  Documents which are acceptable for this include either your passport or original full birth certificate and a bank statement or utility bill which is less than 3 months old


You'll need to pay a fee to us for your private hire driver's licence.  Please make sure you are aware of how much this will cost.  

Data Protection

Any personal information which you provide will be held and used by East Devon District Council for the purpose of the Licensing Service to process your private hire licence application(s) and administer any licence(s) which are granted. Your information may also be shared within East Devon District Council for the purposes of carrying out our lawful functions. Otherwise your personal information will not be disclosed to anybody outside East Devon District Council without your permission, unless there is a lawful reason to do so, for example disclosure is necessary for crime prevention or detection purposes. Your information will be held securely and will not be retained for any longer than is necessary. There are a number of rights available to you in relation to our use of your personal information, depending on the reason for processing. Further detail about our use of your personal information can be found in the relevant Privacy Notice.