East Devon taxi and private hire drivers and vehicles must be licensed by the council. Drivers are in a position of trust and therefore have to adhere to a strict code of conduct and undergo regular checks to ensure they are fit and proper to drive members of the public around. These checks include criminal records checks, driving record checks and medical checks amongst others. Licensed vehicles are also subject to strict regular safety checks and must comply with our taxi policy.
Taking a taxi is a great way to get about the district and to get yourself home safely after an evening out.
We want to hear about any complaints or concerns that you may have experienced when using an East Devon taxi or minicab. Our main priority is to ensure the safety of the public when using a local taxi service. If your experience falls short of the standards you would expect, it is important that you let us know.
Please report this to us by clicking on the blue Start button below and completing our online form. Please include as much information as possible.
Start the journey
More info about the journey
Any information you have about your experience including anything that could help to identify the driver or vehicle in question.
We take all complaints very seriously and we may contact you by telephone or email, to discuss the situation further.