Our Council Plan2020–24

Updated 11 December 2019

Our Council Plan sets out our strategic direction until 2024 and beyond – what we plan to do and how we plan to do it, so we can achieve our ambition.

East Devon at a glance

East Devon District Council is a local authority providing great value services to our local residents.

Welcome

Ben Ingham Leader

I am delighted to have been elected Leader of the Council at a time when local people are expecting a fresh approach from their local councillors. We are deeply committed to developing the council’s reputation as welcoming and inclusive. East Devon is a fantastic place to live, work, invest and play.

The Independent Group of councillors has accepted the challenge of providing leadership at a time when our district is facing unprecedented challenges brought about by climate change, Brexit and reduced central government funding, which has a real impact on our services. This will continue and unless we act now, the council faces a funding gap of at least £2.7m over the next four years.

Despite these challenges, we are committed to running an outstanding council. We must provide great services and create new opportunities for East Devon, now and for future generations. Our new Council Plan 2020–24 is our top level strategy, which sets out how we will achieve our ambition. This plan addresses the key challenges for the district. It focuses on our resources and activities, encouraging us to capitalise on key opportunities that will serve the needs of all residents and our communities.

We will continuously improve the built and natural environment in our towns and villages. We must protect our communities and precious environment now and for future generations.

In the face of huge financial challenges, we will improve our self-financing plans so we can protect the key council services that matter most to our customers. We cannot do this alone. We need strong partnerships with our town and parish councils. We need robust relationships with our businesses, community groups and local people who are already helping us to deliver services.

We are absolutely committed to accelerating our delivery of the right homes in the right place for people in housing need. In addition, we must focus on dealing with all the issues of rough sleeping and homelessness.

We will focus on improving health, wellbeing and quality of life. As we go forward, we will look at new ways to help people to help themselves and others throughout our communities.

It is essential to have the right partnerships in place to help communities grow and for people to thrive. We will be focusing on attracting businesses and jobs to East Devon so local people can take up new opportunities.

Using common sense and common values we will work with our residents, communities and businesses to deliver the very best for everyone in East Devon.

Our ambition, guiding principles and values

Our ambition

To be an outstanding and well-run council which provides great services and opportunities for East Devon – now and for future generations.

Our guiding principles and values

Our guiding principles and values underpin everything we do. They set out how we will go about our day to day work.

We will:

  • promote equal access and inclusivity for everyone in East Devon
  • regularly consult and engage with our communities on key issues and service changes – particularly when we run regeneration projects and activities that involve our tenants
  • support initiatives which specifically promote the health and well-being of our residents providing help and advice at the earliest opportunity
  • deliver quality, accessible services – a great service, first time and every time
  • be open, clear and transparent
  • treat others and their opinions with respect at all times
  • work towards reducing our carbon footprint and enhancing our environment
  • operate as one council team

People and place

Location and geography

The district of East Devon lies at the east of the county of Devon between Exeter to the west and bordering Somerset and Dorset on the east. It is one of eight Devon districts and in population terms, it is the largest in the county.

East Devon covers an area of 814.3 km². The district has a dispersed and largely rural population. The rural nature of the area is emphasised by the low population density of 175 per sq km (the England average is 427).

Of our 30 wards 21 of them have a population density below the England average. We do however also have a mix of market and coastal towns with much higher population densities including towns such as Exmouth, Seaton and Honiton.

East Devon is renowned for its beautiful countryside. In fact two thirds of the district are recognised as being nationally important for its high landscape quality and designated as Areas of Outstanding Natural Beauty (AONB) – the East Devon AONB covers some 270sq km of beautiful landscape between Exmouth to Uplyme and up to Honiton, whilst to the north of Honiton you will find the Blackdown Hills AONB.

Our stunning Jurassic coastline

East Devon also has a stunning coastline that runs the length of its southern border. Almost the entire coastline is part of the Jurassic Coast World Heritage Site that starts at Exmouth and runs to Swanage in Dorset.

The main settlements are the coastal resorts of Exmouth (one of Devon’s largest towns – population 48,613), Budleigh Salterton, Sidmouth and Seaton. In land is Honiton, Ottery St Mary, and Axminster.

One of our many countryside activities

Transport

East Devon is connected to Bristol and the north of the country by access to the M5 via Exeter and London and the South East by the A30/A303. London can be reached in about three hours by road.

There are two main rail routes from the district to London. One is via the Honiton to Waterloo line which takes on average three hours. The main Great Western Railway line to London Paddington via Exeter St David’s station takes two hours to reach the capital city. The rest of the rail network can be accessed via stations including Honiton, Axminster, Exmouth and Exeter.

The district contains the main airport for the South West region with Exeter Airport at Clyst Honiton. The airport offers both scheduled and holiday charter flights within the UK and Europe.

Exeter Science Park (© Still Imaging)

Our communities

East Devon is home to over 142,000 people. The overall population is expected to increase by 14,300 people by 2027, a rise of 10 per cent.

The population of East Devon has an older age profile with the average age of its residents being 50.7 years (the national average is 40.1 years). The 65+ age range looks set to grow more than any other over the next ten years, growing to 32.5 per cent of the population in 2027.

An ageing population will have an impact on the provision of health care, housing requirements, the labour market and economic growth.

The average household size in the district is 2.2 residents.

Predominantly East Devon residents are from a white British background, with just 1.5 per cent of the district’s population coming from an ethnic background.

About us

We are a council with no overall political control with a leader who was elected as an independent. For more information about the political makeup of the council and to access minutes from our committee meetings see council and democracy.

A year in the life of East Devon District Council
One of our self-service points in our Blackdown House offices in Honiton

Our plans

Our plans and strategies fit together so that everyone understands how their contribution fits in with the Local Plan and the Council Plan – we call this the golden thread.

  1. This plan: Council Plan
    2020–24
  1. Individual objectives through performance reviews
<

Our corporate priorities

We have four corporate priority areas which outline where we focus our efforts, activity and resources.

East Devon has an outstanding natural environment. At the same time we have thriving economies in our towns and villages and increasing high quality commercial growth in major sites to the west of the district. Consistent with this important mix of characteristics, the council aims to deliver against four priority areas.

We will deliver an:

  1. Outstanding place and environment
  2. Outstanding homes and communities
  3. Outstanding level of economic growth, productivity and prosperity
  4. Outstanding council and council services
Main image: our stunning countryside includes beautiful bluebell walks

Council priority one Outstanding place and environment

Our commitment to addressing the climate change and ecological emergency is a key priority for the council. Our focus will be on achieving carbon neutrality by 2040 and taking care of and enhancing our built and natural environment in our towns and villages, now and for future generations.

This work already includes:

  • Working collaboratively with the communities in the West End of the district towards the future expansion of Cranbrook, whilst maintaining the identity of the other communities in the area.
  • Monitoring existing planning permissions which have not yet been built.
  • Continuing our support of the East Devon and Blackdown Hills AONB partnerships as nationally important landscapes covering two thirds of our district. Work with Natural England and assess the results of the Landscapes review: National Parks and AONBs (also known as the Glover Review).
  • Working collaboratively with the South West Coastal Path Association to promote the East Devon section of the South West Coast Path with a view to supporting tourism and wider access.
  • Continuing outreach programmes with community development workers to develop learning and improve health and wellbeing.
  • Supporting the programme of health walks and green gyms with Active Devon, LED Leisure and Public Health using Sport England funding.
  • Protecting, valuing and increasing our treescape.
  • Supporting Devon County Council in their work in relation to understanding and managing the ecological threats to trees with a view to ensuring trees are being replaced throughout the district.
  • Working with Natural England and assessing the results and other agencies to protect Exe Estuary Special Site of Scientific Interest, Ramsar, Special Protection Areas and other similarly designated sites.

Summary of our profile

  • 60 per cent of household waste sent for reuse, recycling and composting
  • Over 10,000 households using our green waste scheme
  • 66 per cent of the district is covered by Areas of Outstanding Natural Beauty (AONBs)
  • 5,911,495 bin collections every year
  • Green flag awards for Connaught Gardens and Manor Gardens
  • Blue flag award for Exmouth beach
  • Overall levels of CO2 produced in East Devon have been falling according to Office of National Statistics figures

Key objectives for this Council Plan (2020–24)

Planning and development
  • Deliver a coherent strategy towards carbon neutral development.
  • Start preparatory work on the next East Devon Local Plan immediately. This will include working with Exeter City Council, Teignbridge District Council, Mid Devon District Council and Devon County Council on the Greater Exeter Strategic Plan (GESP). The Local Plan will seek to protect and support the interests and ambitions of East Devon. It will enable opportunities for sporting, culture and leisure activities.
  • Support infrastructure and commercial projects, preparing Local Development Orders to speed up delivery of projects in the Exeter and East Devon Enterprise Zone.
  • Support and facilitate communities to complete any outstanding neighbourhood plans.
  • Review the Community Infrastructure Levy charging structure to facilitate the delivery of critical infrastructure.
  • Publish a Brownfield Land Register and update this annually.
  • Develop a Heritage Strategy for build areas and a heritage list to safeguard listed buildings and other heritage assets within the district. Encourage all communities to complete a local list of non-heritage assets.
  • Develop a plan for green infrastructure in our new urban developments and identify Suitable Alternative Natural Green Spaces (SANGS) to mitigate the impact of residential development.
  • Identify potential Gypsy and Traveller sites by April 2021.
  • Continue to improve the management of the council’s extensive asset portfolio. This will ensure a good community experience alongside well-planned maintenance, income generation and an energy-efficient approach, within an overall continuous strategy of asset review.
Environment
  • Commit to a climate change declaration to include the council. Encourage all our communities, businesses and visitors in a commitment to be carbon neutral by 2040.
  • Publish a climate change action plan for East Devon to include challenging targets to achieve a ‘carbon neutral council’ at the earliest opportunity.
  • As part of our engagement with the Greater Exeter Strategic Plan and our own Local Plan review, seek to identify locations for the right homes in the right places.
  • Implement a Green Space Plan to ensure that our open space contributes towards the health and wellbeing of our communities.
  • Ensure provision of additional high quality, accessible green space in Cranbrook, in proportion with a growing, healthy new town.
  • Promote our ability to manage open spaces within the district on a commercial basis.
  • Explore options for the financial sustainability of Seaton Wetlands, the Clyst Valley Regional Park and similar sites to help secure financial security and sustainability of sites.
  • Progress Beach Management Plans for Exmouth, Seaton and Sidmouth including East Beach to maintain coastal defences and reduce the rate of coastal and cliff erosion.
  • Implement the Green Travel Plan and expand the opportunities for green travel in our car parks and other assets.
  • Explore self-generation for electricity for council uses including East Devon’s leisure centres.
  • Increase the number of trees planted on council-owned green spaces following the adoption and implementation of the Climate Change Strategy (Devon County Council’s response to trees and community orchard schemes).
  • Deliver countryside outreach work programmes working with our Switch community development youth groups and children’s centres. There will be an annual target of 80 sessions across district green spaces, working with 2,000 people.
  • Deliver a new cost-neutral outdoor learning package scheme that facilitates 25 school visits to Seaton Wetlands and 20 outdoor learning experiences across the district to a variety of organisations. Working with 3,000 young people and attracting £10,000 of income.
  • Our Countryside team will develop new income streams to meet objectives to meet objectives in our Commercialisation Strategy. This will include Higher Level Stewardship grants for Seaton Wetlands and Trinity Hill Local Nature Reserves attracting £18,000 per year. Charcoal production to earn £4,000 income per year. A donations target at Seaton Wetlands in excess of £4,000 income per year and a business case to develop a café/retail offer at Seaton Wetlands to earn £15,000 per year.
  • Work towards ensuring that the standards set out in the Construction Sites Code of Practice are consistently delivered by contractors to minimise the impacts and maximise the benefits of construction.

What success will look like over the next four years

  • Carbon neutral development in the West End of the district.
  • Gypsy and Traveller sites established.
  • In accordance with our climate change action plan, reduction of the council’s carbon footprint and that of our businesses, communities, residents and visitors.
  • Our Countryside team will implement measurable improvements in health and wellbeing, with people staying healthier longer. This will be through the second phase of the Connecting Actively to Nature pilot project – a wild swimming club for over-55s in Sidmouth and Exmouth delivered with LED Leisure, which also includes health coaches, opportunities for GP referral patients, and further outdoor clubs across the district.
  • Increased annual visitor footfall on our nature reserves to achieve targets of 70,000 at Seaton Wetlands, 15,000 at Holyford Woods Local Nature Reserve, 10,000 at Trinity Hill Local Nature Reserve, 15,000 at Knapp Copse Local Nature Reserve.
Main image: supporting our communities through crowdfunding opportunities like the opening of Beer Men’s Shed

Council priority twoOutstanding homes and communities

This means making the most of every opportunity to enhance the quality of life for our residents by ensuring good, quality homes in good neighbourhoods and happy and healthy communities.

A key part of our work will be to develop a shared understanding of poverty and deprivation in all our communities and to develop strategies to mitigate these impacts. The council is committed to using its powers, resources and influence to eliminate poverty in the district.

We will address our stated aspiration on poverty that no-one in East Devon is destitute without immediate help and that nobody should be in involuntary poverty for more than two year’s duration.

This work already includes:

  • Working with communities to develop community-led housing schemes such as Community Land Trusts or schemes in conjunction with East Devon Homes Limited, the council’s own housing company.
  • Supporting rural communities to deliver new affordable homes.
  • Increasing the amount of housing we own by buying back privately-owned homes that used to be owned by the council. We will also consider building council homes using revenue from Right to Buy sales.
  • Investing in and maintaining all council houses to ensure they are always safe for our tenants and their visitors.
  • Actively involving our tenants in all matters that relate to the management of our housing stock, including maintenance and improvements.
  • Working with partners to make residents feel safe in their communities and tackle tenancy fraud.
  • Supporting community development initiatives to enhance health and wellbeing, particularly our Switch job club which eases people of all ages into work.
  • Helping our tenants and residents to manage their household income by providing independent financial advice and affordable rents.
  • Working with private letting agents and landlords to help promote healthy landlord/tenant relationships and improvement in the management and condition of private rented homes.
  • Providing adaptions for people with disabilities through disabled facilities grants and adaptions to council homes.
  • Contributing to the work led by Devon County Council which analyses and assesses deprivation and poverty in the district. Also working with independent social change organisations and charities to identify ways we can improve outcomes for individuals and families.
  • Supporting LED Leisure in providing and maintaining leisure and entertainment facilities and parks.
  • Operating a proactive community safety programme to create strong communities, address anti-social behaviour and support safeguarding to protect vulnerable children and adults.
  • Continuing to address issues of social isolation to strengthen and build community resilience.

Summary of our profile

  • 68,950 homes in East Devon
  • 75 per cent of homes are owner-occupied
  • Largest rise in homes built in Devon since 2000
  • 10,000 new homes built since 2000
  • £277,000 average house price
  • 237 affordable homes provided in 2018/19
  • 2,125 planning applications processed
  • East Devon is one of the safest districts, in one of the safest counties to live in

Key objectives for this Council Plan (2020–24)

Housing
  • Increase the supply of affordable, quality housing options for those in housing need.
  • Provide more high-quality rented homes through East Devon Homes Limited.
  • Work towards having no homeless individuals, households or rough sleepers.
  • Lobby for the suspension or removal of the ‘Right to Buy’ scheme, as a way of protecting our social housing stock.
  • Recognise central government policy and indicate an intention to apply council house increases of Consumer Price Index plus 1 per cent from 2020 for five years.
  • Continue to collect a high proportion of tenants’ rent and service charges due, to ensure the Housing Revenue Account can continue to fund high quality services.
  • Expand the Home Safeguard community alarm service, securing more customers and offering a wider range of technologies that support independent living.
  • Upgrade council homes and reduce tenant running costs with energy efficiency measures.
  • Explore the feasibility of establishing a council letting agency.
  • Manage all housing assets within a corporate asset register.
Communities
  • Use income from the Manor Pavilion Theatre car park to fund a refurbishment and upgrade the theatre as a key council asset.
  • Scrutinise and implement the Culture Plan 2017–22.
  • Encourage innovative new methods of funding, including crowdfunding to deliver capital investment or revenue support.
  • Prepare a bid for our capital programme to fund improved facilities at Warren View sports pitch.
  • Review the Playing Pitch Strategy and its implementation as we recognise that participation in regular sport gives important health and other benefits.
  • Consider the business cases presented by town and parish councils in relation to the transfer of assets. This includes actively engaging with them to develop assets and services as they determine what is most appropriate for the locality.
  • The Thelma Hulbert Gallery will develop and deliver phase two of the Art on the East Devon Way project and secure a Heritage Lottery Fund grant and East Devon AONB funds of £23,000.
  • Combine art, environment and social prescribing as part of the new Thelma Hulbert Gallery Business Plan, to be written and adopted for 2020–24.
  • The Manor Pavilion Theatre will improve its customer experience by installing online ticketing. It will achieve a target of £200,000 from ticket sales for its Summer Season production, funded by car park revenue and a bid for Section 106 funds from the Sanditon development.
  • Promote public health by working in partnership with other organisations including Public Health England, other tiers of local government, directors of public health, the local NHS, voluntary and business sectors and local communities.
  • Complete our research into the causes and extent of poverty in East Devon and propose changes to council policies and practice which contribute towards reducing and ultimately eradicating poverty in the district.  This includes addressing the council’s stated aspirations that no-one in East Devon is destitute without immediate help and that nobody should be in involuntary poverty for or ethan two year’s duration.
  • All corporate plans, strategies and service plans shall be subject to ‘poverty proofing’, which means a poverty impact assessment of the effect on those in poverty will be made and reported to the Overview Committee.

What success will look like over the next four years

  • 300 new affordable homes provided per year, including an increase of council housing stock.
  • All council homes will be well-maintained and 100 per cent compliant with health and safety requirements.
  • East Devon Homes limited will acquire property in accordance with its adopted business plan.
  • We will collect 99 per cent of rent due.
  • Improved energy efficiency of council homes.
  • High levels of tenant satisfaction with our service.
  • A self-sufficient, income-generating Home Safeguard service.
  • A full events, arts and culture programme.
  • Financially sustainable theatre and gallery facilities.
  • Effective safeguarding measures that are protecting the most vulnerable in our communities
  • Delivery of the Thelma Hulbert Gallery’s outreach programme funded by the Arts Council, which will provide £49,900 for a 21-month project to create a learning programme with schools and community groups, community consultation to create cross-sector social engagement, a part-funded exhibition programme including a guest curator, and develop visual impairment accessibility.
Main image: busy Queen’s Drive Space at Exmouth seafront

Council priority three Outstanding economic growth, productivity and prosperity

This means working with local businesses, inward investors and partners to develop East Devon as a strong and competitive economy and a significant regional economic force, while ensuring that the benefits of productivity and prosperity are shared with our communities.

This work already includes:

  • Working with partners throughout Devon and the South West to improve our economy and promoting East Devon widely to ensure that the District receives the maximum benefit from national, regional and sub-regional programmes.
  • Creating high-skilled and better paid jobs and opportunities across East Devon’s towns and in the Exeter and East Devon Enterprise Zone (Science Park, Skypark, Exeter Airport Business Park and Cranbrook) and ensuring residents have the skills to access the job market at all levels.
  • Supporting local small and start-up businesses through advice and support coupled with promotion of employment and relevant skills.
  • Utilising investment capital to develop employment opportunities in the district.
  • Continuing to take an innovative approach to promote tourism within the district to make the most of the visitor and tourism economy. This includes the development of a strategy and delivery plan for the council and East Devon to become a much stronger place for events, attractions and entertainment.

Summary of our profile

  • 7,000 businesses in East Devon
  • 97 per cent of businesses employ up to 49 employees
  • 9 per cent business closure rate (one of the lowest in the country)
  • 43,700 jobs in East Devon
  • 61 per cent of pupils achieve five or more A* to C GCSEs
  • 36 per cent of the working population are educated to a degree level

Key objectives for this Council Plan (2020–24)

Outstanding economic growth, productivity and prosperity
  • Lobbying for and working with others to achieve full broadband access for all in rural areas, to support our small businesses to prosper within a world-class digital infrastructure.
  • Supporting infrastructure such as ultrafast broadband and mobile telecommunications so that these services are extended across East Devon to enhance our urban and rural economies, improve service delivery and promote social inclusion.
  • Identifying and delivering projects that address issues around clean growth as defined in the emerging Local Industrial Strategy.
  • Identifing the best strategic sites for future employment opportunities within East Devon’s towns.
  • Completing the regeneration of Exmouth Seafront, including delivery of a Phase 3 development which must appeal all-year-round and be attractive to tourists and visitors. The Exmouth Seafront must include areas affordable to young working families. Open community consultation will form a critical part of Phase 3.
  • Developing Cranbrook town centre to deliver facilities needed for social cohesion and employment growth in the new town.
  • Examining the viability of extra space at East Devon Business Centre and delivering additional business units in the majority of East Devon’s towns.
  • Examining potential for development of existing council assets to support employment – especially start-ups and businesses that increase our economic diversity and increase the attractiveness and reputation of East Devon as a place to live, work and visit.
  • Developing a clear and agreed set of principles for commercialism and investment. This will ensure that we can generate income to help protect key services and re-invest in further business growth and new jobs.

What success will look like over the next four years

  • An increase in employment land development/end-use accelerating
  • New business activity and an increase in job numbers
  • Business rates income increased to the council as a result of growth in business investment/new development to help fund future delivery of council services
  • Measurable per capita productivity increases
  • Acquisition of commercial assets and associated growth in employment, economic activity and productivity
  • New investment for town centres and high streets, generating new footfall and reduced retail and other shop front vacancy rates
  • Strengthened reputation of Enterprise Zone and wider district economy as places to invest, and a council to do business with
Main image: promoting our recycling service

Council priority four Outstanding council and council services

This means operating as an organisation with the highest standards of organisational development, governance, statutory compliance and financial management. Our focus will be on increasing our ability to be self-financing to support those services that matter the most to residents.

This work already includes:

  • Being responsive, effective and consistent in our communications. We will do this by providing residents with regular communications on all council activities using social media, digital options as well as traditional communications.
  • Continuing to enhance the council’s digital offer for the customer – improving and developing our website and delivering more digital services so that customers can easily access reliable information and resolution of service requests.
  • Promoting greater levels of green waste collection to increase recycling rates that offer our customers a valued service.
  • Ensuring we stay in the ten most efficient areas in the county for waste which goes for disposal or energy regeneration.

Summary of our profile

  • 95 per cent of invoices paid by us in ten working days
  • 714 Freedom of Information requests received and dealt with
  • 957,134 visits to our website
  • 18,767 total downloads of the East Devon App

Key objectives for this Council Plan (2020–24)

Outstanding council and council services
  • Continuously improving the customer experience of our telephone system, based on customer and stakeholder feedback.
  • Exploring the feasibility of extending and promoting the council’s in-house pest control service.
  • Improving utilisation of the new materials recovery facility opened at Greendale on the A3052 east of Exeter.
  • Using the residents’ viewpoint survey in April 2020 to enable us to deliver an action plan listening carefully to what our residents need and using this information to improve our services.
  • Developing organisational knowledge and skills in the area of community engagement and ensure this features in our training plans.
  • Achieving the Investors in People accolade at platinum level in 2020 as an external endorsement of East Devon as an exemplar of organisational management, learning and development opportunities and leadership and acknowledged as a high performing council. This will ensure a high performing council across the nine indicators outlined in the Investors in People Standard:
    • Leading and inspiring people
    • Living the organisation’s values and behaviours
    • Empowering and involving people
    • Managing performance
    • Recognising and rewarding high performance
    • Structuring work
    • Building capability
    • Delivering continuous improvement
    • Creating sustainable success

What success will look like over the next four years

  • Investors in People High Performing (Platinum) award
  • Continuous improvement in our residents’ viewpoint survey
  • 14,000 green waste customers
  • Improved customer journeys with those who wish to transact with us online and are able to do so across key services

Finance

The over-arching impact on the council’s finances and the ability to fund services has been the reduction in central government funding to a position where the council receives no government money to support core service delivery.

The cost of services we provide are now met only through Council Tax, Business Rates, charging for services and doing things differently. The reduction in government funding has resulted in the council having a funding gap of £2.7m over the next four years. This will continue to grow unless we take action now. This pressure will have impacts across our Council Plan as we work to meet this challenge.

This pressure will impact across our Council Plan as we work to meet this challenge.

We are meeting these challenges by:

The council is committed to delivering mandatory services and those discretionary services most valued by our residents within a balanced budget.

Our councillors

Each councillor represents the residents living within a ward in our district.

Our councillors are committed to making East Devon one of the best places to live and work in the district delivering the services that our residents value the most.

Find out more about East Devon’s councillors.

Find out more

You can get a detailed view of our performance against our Council Plan priorities and our performance against key service objectives. We monitor our performance on a monthly, quarterly and annual basis through reports to our Scrutiny Committee.

These reports use the ‘traffic light system’ to highlight any issues and to track our performance against performance indicators, systems thinking measures, council and service plan objectives.

We monitor our performance on a monthly, quarterly and annual basis through reports to our Scrutiny Committee. These reports use the traffic light system to highlight any issues and to track our performance against performance indicators, systems thinking measures, council and service plan objectives.

Outstanding careers with us

Join our team working to keep East Devon an outstanding place to live and work. See our latest careers opportunities. Find out more about why we’re a great employer.

That’s clipping brilliantGreen waste collections from your kerbside

Sign up to your handy green waste collection service and make your gardening a little easier. Collections are every two weeks and we’ll deliver a special green waste bin to your home.

Join thousands of other people already using the East Devon App

Download our free East Devon App on your mobile device for recycling and waste collection reminders, food hygiene ratings, local planning information and more.

Stay informed with East Devon Update

Subscribe to East Devon Update to get news and information delivered to your inbox. You can personalise the information you want by choosing from our range of topics.