Drivers using our car parks can pay for their parking by phone, using the RingGo service and a credit or debit card. RingGo is an alternative to pay and display parking and saves motorists the hassle of storing coins.
You can register for free with RingGo any time so why not register now?
How do I use the service?
The service is offered alongside pay and display parking across East Devon and in various other parts of the country.
Registering can be done in advance or at the time you park and will take a few minutes (if you register in advance, paying for your parking session will be considerably quicker). When you register you will be asked for your credit or debit card details and your vehicle registration number (you can register more than one vehicle).
What’s in it for me?
No need to display a ticket in your vehicle - the enforcement officer checks your parking online
No tickets blown off the dashboard by a sudden breeze
No need to use coins
Increased payment choices
With start/stop, there’s no need to predict your length of stay, stay for as long as you like and only pay for the time you are parked (according to the car park tariff and up to the maximum stay allowed)
No need to walk to the pay and display machine or display a ticket
Optional expiry SMS reminders before your parking runs out
See your parking history on line and download your invoice
Register up to five vehicles on one account
Paying to park
When you arrive at a parking space use the RingGo App (free to download) or call the cashless parking number on your phone - 01404 200060 (local rate number included in most mobile phone contract bundles) to pay for your parking session. Please note there is a 10 pence charge for SMS / text message reminders for each parking session on top of the standard parking charges.
If you have already registered you don't need to speak – when prompted just key in the location number of the space where you are parking. The location number will be clearly displayed on the tariff signs or on notices on the side of the pay and display machines. You will then be asked to start your parking.
When you return to your vehicle use the App or please call 01404 200060 again and stop your parking, subject to the maximum period permitted, you are then charged for the time you are parked to the nearest rounded up tariff band (see tariff signs relevant to the space you are in).
A key benefit of start/stop parking is you no longer need to predict your length of stay so you are not required to rush back to your vehicle before your parking time runs out.
With RingGo cashless parking, you can also choose to have a reminder SMS sent to you when your parking session is about to expire or finished. Your SMS profile can be managed from within your personal pages at RingGo Log in.