If you were issued with a penalty charge notice on or before 17 September 2019 you can challenge online using the start button below.
If your penalty charge notice was issued on or after 18 September 2019, please use our new portal.
Start the journey
More info about the journey
- Penalty charge notice number (begins with VN)
- Email address
Any personal information which you provide will be held and used by East Devon District Council for the purpose of challenging a fine issued under the Traffic Management Act 2004 on the basis of a legal obligation and public task and our contractual relationship.
Who will receive or see my personal information? Your information may also be shared within East Devon District Council for the purposes of carrying out our lawful functions. Otherwise your personal information will not be disclosed to anybody outside East Devon District Council without your permission, unless there is a lawful reason to do so, for example disclosure is necessary for crime prevention or detection purposes. Your information will be held securely and will not be retained for any longer than is necessary. There are a number of rights available to you in relation to our use of your personal information, depending on the reason for processing. Further detail about our use of your personal information can be found in the relevant Privacy Notice which can be accessed here.
Once the challenge has been scanned to the case it will be considered by a member of the parking services team and you will receive an email advising the outcome.
By email to: email@example.com
By post: Parking Services, East Devon District Council, Knowle, Sidmouth, EX10 8HL
Please quote the penalty change notice number (begins with VN) in your correspondence