Guide Guidance for property owners

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9. Collection points

We collect recycling and waste from the front of the property where it meets the public highway (sometimes called the front curtilage or kerbside ). This is usually on the pavement at the property boundary. This means collections are safe for our crews and so we can see who uses our service.

If there’s only rear access to the property, we may collect from there.

Some apartments have communal facilities like a recycling store. In these cases our crews will collect from there.

If you have any questions about collection points, please contact us.