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Alexa device
Alexa device

General information

East Devon District Council has created an Alexa Skill that can be used on Amazon devices that are enabled with Alexa.

The skill is called Ask East Devon District Council and is free of charge but you do need an Alexa enabled device and an Amazon account to use it.

At the moment the skill covers the Recycling and Waste service and you can ask questions such as:

  • Alexa, Ask East Devon District Council: When is my recycling collected?
  • Alexa, Ask East Devon District Council: Can I recycle (then say the item)?

At the moment the Amazon smart speaker is the only system we are working with. The skill is currently not available under Google Home or Apple HomePod.

Please see our additional pages on Setting up and using the Alexa skill and How to report problems.

The East Devon Alexa Skill was made in conjunction with Cloud 9 Technologies. Their privacy policy can be viewed on their website.

Setting up and using the Alexa skill

Residents of East Devon can now use their Amazon Echo device to find out information about our recycling service. For example, when their recycling collections are due. 

To use the skill, it needs to be enabled first. This can be done in a number of ways:

  • Via the Alexa App on your smart device. The Alexa App can be downloaded free of charge from the Play/Apple store.
  • From the Amazon website
  • By saying "Alexa, enable East Devon District Council" to your Echo device.

To use some of the skills functions you will need to access the skill settings via the Alexa App.

Once the skill is enabled you can use either the Alexa device or App to ask questions by saying:

Alexa, ask East Devon District Council:

  • When is my recycling collected?*
  • How do I recycle (item or material)?
  • Tell me about the Green Waste collection?
  • What can I place in my recycling box?
  • What can I place in my recycling sack?
  • How much is a bulky waste collection?

Alexa, tell East Devon District Council:

  • My recycling has been missed*
  • My recycling box is broken*
  • I need a recycling sack*
  • I need a new food caddy*

*requires your address details to be in the Alexa App

A short video tutorial of the skill can be viewed on the East Devon YouTube channel. 

Please remember to use the phrase "ask East Devon District Council" or "tell East Devon District Council" after saying Alexa.

The East Devon Alexa Skill was made in conjunction with Cloud 9 Technologies. Their privacy policy can be viewed on their website.

How to report problems

If the Ask East Devon District Council Alexa skill is not responding well or if you are experiencing any problems using it then please report any issues to us. 

We will test the problem and get back to you if you leave your details on the form.

Please make sure you are using the phrase "Ask East Devon District Council" before asking the question.

The East Devon Alexa Skill was made in conjunction with Cloud 9 Technologies. Their privacy policy can be viewed on their website.