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Due to national staff shortages in the recycling and waste sector, this has impacted on our service and may mean that your collections could take place on a different day to normal.

You can check for up to date information on the delays here. We are also sending notifications to affected residents via the East Devon ‘app'.

 

Recycling

(green recycling sack, green recycling box and food caddy) 

  • Recycling collections are subject to delays at the moment due to staff shortages. If your property has been affected by this disruption please leave containers out and we will try and return. If not collected after 4 days please bring containers in and present them on your next scheduled collection. Any excess recycling can be placed in carrier bags or a sturdy box if separated properly.

 

  • Our crews are having to deal with an increasing amount of cardboard material at this time. If you have a large amount of cardboard please spread the amount over a few collections if possible.


Waste
(black wheeled bin or gull sack)

  • All collections scheduled as normal.

Green waste

  • All collections scheduled as normal.

Bulky household items
(large furniture items)

  • This service has been temporarily suspended. 

 

Clinical

  • Scheduled as normal

 

Dog bins

  • Scheduled as normal

Due to exceptionally heavy use some dog bins are overflowing. As soon as staffing levels allow we will be catching up with collections but this will take sometime. To help with the situation -please take dog waste home, double bag it and put it in your wheeled waste bin.

 

Please help our recycling & waste crews

 

Our contractor is currently struggling with staff shortages caused by the pandemic restrictions and this is affecting collections. Our crews are working very hard to continue to collect your recycling on your normal scheduled collection day. One way you can help our crews is by putting large quantities of single materials that would normally go in your recycling box in a container separate from your green recycling box. Putting glass or cardboard in a separate box is a great help to our crews and makes the collection a bit easier for them – you can use a cardboard box or any old storage box as your extra container.

Please do not place extra recycling out in black refuse bags

 

Thank you for helping our crews. Please keep recycling these valuable resources.

Building up extra waste?

Please help our crews. Our managing waste at home page has tips to help. 

 

If your household is affected by the Coronavirus (COVID-19)

If your household is affected by the Coronavirus, any waste materials that you come in contact with need to be handled carefully before they are collected to help prevent further spread of the virus.

Please ensure you adhere to the following:

  • All contaminated items you produce, including tissues, cleaning cloths and wipes and masks, need to be put into a plastic bag. Tie the top of the bag to prevent escape of the material
  • Put the bag inside another bin liner and tie the top of the bag
  • Keep the bagged waste for a period of 72 hours in a place that cannot be accessed by other people or pets
  • Put the bag in your wheeled waste bin (or gull sack if you use one) for safe collection by our crew. The bagged waste must be contained in your wheeled bin and the bin put out in your normal collection point. Do not put the bag on the kerb-side where people could have contact with it
  • If you have an assisted collection, bag the waste as described above, and put it out in your usual assisted collection point in your wheeled bin or gull sack

The Coronavirus outbreak has resulted in significant staff shortages in our recycling and waste collection crews.

This means we have to restrict the number and type of collections we are able to make each day.

Your collections may not be made by your normal vehicle.

The materials we collect are valuable resources and we will continue to recycle and process all the materials we collect during the outbreak as we do normally.

We will continue to make collections on your normal scheduled days so you can still check your collection days on the East Devon web-site, using the East Devon App or the Alexa recycling skill as you do now.

Each day’s collections will be explained in the box above.