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Recycling & waste collections

Green waste

    • 24/09/2020 - All scheduled as normal. Please check your collection date here.
      Please note we will endeavour to collect all green waste on our normal schedule dates. However, due to our reduced staff numbers this may not always be possible. If we are unable to make your scheduled collections please put your green bin out on your next collection date. We appreciate your patience at this challenging time.
    • Our crews will be unable to empty additional green waste containers or garden sacks. Please put all your green waste out for collection in the green bin provided and store any additional green waste you may have for your next collection.
    • If you are an existing green waste customer please renew your subscription when it expires. We will automatically add a three month period to you subscription period to cover the coronavirus suspension and to ensure you receive value for money

Bulky household items (large furniture items)

  • 24/09/2020 - Scheduled as normal.
  • All bulky household collections will be made from outside of the property
  • Items should be left outside of the property for at least 72 hours before the collection is due
  • Social distancing is maintained between our collection staff and residents during the collection

Thank you for your help in protecting our crews.

Waste (black wheeled bin or gull sack)

  • 24/09/2020 - All scheduled as normal.

Recycling (green recycling sack & green recycling box)

Our crews are having to deal with an increasing amount of cardboard material at this time. If you have a large amount of cardboard please spread the amount over a few collections if possible.

  • 24/09/2020 - All scheduled as normal.
  • As of Monday 28 September 2020 we will start taking textiles again. Please make sure they are bagged and if you have a lot please place them out over the coming weeks instead of all at once.

Food waste (blue caddy)

  • 24/09/2020 - All scheduled as normal.

Clinical

  • 24/09/2020 - All scheduled as normal.

Dog bins

  • 24/09/2020 - All scheduled as normal.
  • Due to exceptionally heavy use some dog bins are overflowing. As soon as staffing levels allow we will be catching up with collections but this will take sometime. To help with the situation -please take dog waste home, double bag it and put it in your wheeled waste bin.

Please help our recycling & waste crews

 

As everyone is staying at home under the lockdown guidance we are all producing near record amounts of recycling each week. Our crews are working very hard to continue to collect your recycling on your normal scheduled collection day. One way you can help our crews is by putting large quantities of single materials that would normally go in your recycling box in a container separate from your green recycling box. Putting glass or cardboard in a separate box is a great help to our crews and makes the collection a bit easier for them – you can use a cardboard box or any old storage box as your extra container.

 

Thank you for helping our crews. Please keep recycling these valuable resources.

Building up extra waste?

Please help our crews. Our managing waste at home page has tips to help. 

 

If your household is affected by the Coronavirus (COVID-19)

If your household is affected by the Coronavirus, any waste materials that you come in contact with need to be handled carefully before they are collected to help prevent further spread of the virus.

Please ensure you adhere to the following:

  • All contaminated items you produce, including tissues, cleaning cloths and wipes and masks, need to be put into a plastic bag. Tie the top of the bag to prevent escape of the material
  • Put the bag inside another bin liner and tie the top of the bag
  • Keep the bagged waste for a period of 72 hours in a place that cannot be accessed by other people or pets
  • Put the bag in your wheeled waste bin (or gull sack if you use one) for safe collection by our crew. The bagged waste must be contained in your wheeled bin and the bin put out in your normal collection point. Do not put the bag on the kerb-side where people could have contact with it
  • If you have an assisted collection, bag the waste as described above, and put it out in your usual assisted collection point in your wheeled bin or gull sack

The Coronavirus outbreak has resulted in significant staff shortages in our recycling and waste collection crews.

This means we have to restrict the number and type of collections we are able to make each day.

Your collections may not be made by your normal vehicle.

The materials we collect are valuable resources and we will continue to recycle and process all the materials we collect during the outbreak as we do normally.

 How we will decide what collections we can make ……

Our operations team will decide how many collections we can make on a daily basis depending on how many staff we have available to work.

  • We will give priority to food waste, refuse and dog bin collections for public hygiene reasons. We will only suspend these collections as a last resort
  • Our second priority will be to make as many dry recycling (green sack and green recycling box) and clinical waste collections as we can each day depending upon staffing levels
  • We will make as many bulky household items and green waste collections and make as many new container deliveries as staffing allows, however, these will be given a lower priority

We will continue to make collections on your normal scheduled days so you can still check your collection days on the East Devon web-site, using the East Devon App or the Alexa recycling skill as you do now.

Each day’s collections will be explained in the box above.