We are responsible for replacing damaged or worn street name plates on designated public highways.

We endeavour to have damaged ones replaced within six to eight weeks of them being reported to us.

We prefer to install as many as possible on buildings or walls rather than on posts as this is more aesthetically pleasing, cheaper and wall-mounted signs are less prone to damage. However, we do allow property owners to decide on the installation method we use.

Please contact StreetScene on streetscene@eastdevon.gov.uk or phone 01404 515616 for further information.

We are not responsible for replacing street name plates on private unadopted roads or private housing areas; this is the responsibility of the landowner (often the residents themselves or a housing developer). However, we are able to supply and install street name plates at cost on behalf of landowners.


When reporting damaged street name plates we suggest you download the What3Words app; this means we can now respond to exact locations in very rural areas or in a town environment to find the issue to be dealt with.

The app helps us to find the exact location of the damaged street name plate by giving small areas 3 unique words. When giving details of the location in our online form, please use the 3 words generated by the app in the location details box.

Our teams have been trialling What3Words and have found it very successful so far, they have found it saves time and enables them to find the damaged street name plate more accurately, the first time. 

All the emergency services in Devon and Cornwall are now also using the app as a back up to their other location finding systems, so you may find the app useful in future too.