Guide All you need to know about rental and service charges

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1. Ways to pay your rent and other charges

You can pay your home or garage rent and any other charges in any of the following ways:

By direct debit or standing order

Please check with your bank or building society that your account will accept this payment method. Contact the housing rental team for more details on how to set up a bank direct debit or standing order. 

Our current Direct Debits are set monthly and we have a choice of 1st, 8th, 15th or 22nd of each month.

At any post office

Using your rent card at any post office - you will not have to pay any counter fee. The cashier will scan the barcode and hand you a receipt for the amount that you have paid. You may also be able to use it at your local Paypoint or Payzone outlets. All you need to do then is record the date of your payment and keep your receipts in a safe place.

By telephone

Using your debit or credit card. Please telephone direct line 01395 517444, or the automated out of hours direct line 0344 7369631* and select option 5. There is no charge for this service if you pay by debit card.

*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls.

These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

East Devon District Council receives no additional income for calls to this number

By post

To the rental section, East Devon District Council, Blackdown House, Border Road, Heathpark Industrial Estate, Honiton, EX14 1EJ. If you send cash it must be by registered post. Please make cheques payable to East Devon District Council.

At a bank or building society

Where you are a customer, either at the counter or by bank standing order or direct debit. 

Pay Your Rent Online

You will need your own rent reference number (this can be found at the head of any written correspondence sent to you from the rental department) and your debit/credit card.