Gas safety

If you smell gas in your home or your carbon monoxide alarm goes off, follow these steps: 

  1. Open all windows and doors to let fresh air in. 
  2. Turn off any gas appliances (like cookers or heaters) and leave the house right away. 
  3. Don’t turn on lights or use any electrical switches. 
  4. If you can safely reach your gas meter, turn off the gas using the emergency control valve (usually next to the meter). 
  5. Once you’re outside, call Wales & West Gas Emergency Service on 0800 111 999
  6. Do not go back inside until it’s safe. 

If you feel unwell with symptoms like: 

  • Headaches 
  • Feeling dizzy 
  • Trouble breathing 
  • Feeling sick 

Get medical help straight away. 

If you’re worried about any gas appliances in your home, contact our Housing Repairs team on 01395 517458 or email repairs@eastdevon.gov.uk

When this content has been updated

Last updated 8 July 2026