Guide Council Tax help, support and advice

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1. Help and support for Council Tax payers

Homemaker Southwest

Homemaker gives free confidential, expert and impartial debt and benefits advice in order prevent homelessness and promote independence.

To book an appointment to see an advisor at either our Honiton or Exmouth offices.

Citizens Advice East Devon

Citizens Advice East Devon provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

Contact them on 03444 111 444 or 0300 330 0650 for mobiles.

Money Advice Plymouth

Money Advice Plymouth aims to help people tackle their debt problems by empowering them to address the issues they face.

With free expert, confidential and impartial advice, the service is available across Plymouth, South Hams, Teignbridge and East Devon. Their home visiting service ensures that everyone can access the help they need.

National Debtline

National Debtline is a free, independent and confidential debt advice service run by the charity Money Advice Trust. Their debt advice experts care about improving your situation and will help you to take control of your debts.

Call 0808 808 4000 or go online to web chat with an advisor.


Turn2us is a free service that helps people in financial need to access welfare benefits, charitable grants and other financial help.

  • Call 0808 802 2000
  • Email
  • Write toTurn2us, Unit 9, Cefn Coed Parc, Nantgarw, Cardiff CF15 7QQ

StepChange (previously CCCS)

StepChange are experts in helping people to manage and repay their debts. They offer free tailored advice and practical solutions to help manage debt and make a fresh start.

Christians Against Poverty (CAP)

Christians Against Poverty will help you whether you're feeling the weight of debt, struggling to find work or just need a bit of help budgeting.

  • Call 0800 328 0006
  • Email
  • Write to Christians Against Poverty, Jubilee Mill, North Street, Bradford, BD1 4EW


PayPlan provides free debt management plans, Individual Voluntary Arrangements and free debt advice.

PayPlan believes that you can, and should, live a happy life whilst repaying your debt. They have developed a wide range of practical, long-term solutions that can not only help to manage your debt, but also enable you to live your life.

  • Call 0800 280 2816
  • Write to PayPlan, Kempton House, Dysart Road, PO Box 9562, Grantham, Lincolnshire, NG31 7LE
  • Email by going online

The Money Advice Service

The Money Advice Service is an independent service, set up by government and helps people manage their money through free and impartial advice service. They also work in partnership with other organisations to help people make the most of their money.

  • Call 0300 500 5000