Service Council Tax refunds
If your Council Tax account is in credit we can:
- transfer the money to another Council Tax account or
- refund by BACs. If the Council Tax was paid by Direct Debit, the refund will usually be paid back into the bank account the payment(s) were from.
If you know that your circumstances will be changing soon which may result in an amount to be paid by you, please leave the credit on your account and we will move it to your new bill to reduce what you owe.
You may not be able to have a transfer or refund if you also owe Council Tax, Business Rates or overpaid Housing Benefit with us.
Please complete the online form by clicking on the blue start button below.
Before you start: only complete this form if:
- you are named on the bill or
- you have written permission/legal authority to act for someone named on the bill and have provided evidence of this. The legal authority could be through a Power of Attorney, the Court of Protection or an authority to discuss.
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- Your Council Tax account number(s)
- Your bank account details if you require a transfer to a bank. If this bank account is only in one person’s name but the
- If the Council Tax account is in two or more names then you will need to provide written agreement from everyone named on the bill that they are happy to have the refund paid into this bank account. Without written agreement you may not receive the whole amount.
Once we receive your completed form we will make sure we refund the correct amount of money by checking:
- any Council Tax Reduction entitlement
- if a Direct Debit payment has been recalled (not paid by the bank)
- any band change with the Valuation Office
- any bills where there are more than one person named where's it not a 50/50 split