15. Appendix 5
Payment Options
Direct Debit
The Council offers paperless Direct Debits for the collection of Council Tax, business rates, sundry debts and rent. Direct Debit is our preferred option because it is easy to collect, cost effective and environmentally friendly. We offer a choice of three collection dates for Council Tax, two for business rates and one for rent.
On-line
Payments can be made using East Devon District Council’s website or via the resident own bank.
Telephone
Payments can be made using a debit or credit card via the automated telephone line which is available 24 hours a day, 7 days a week.
Post Office
Payments can be made at any Post Office free of charge when using a recognised barcode (printed on bills, recovery documents and rent payment cards).
Payzone and Paypoint
Payments can be made at any Payzone outlet free of charge, when using a recognised barcode (printed on bills, recovery documents and rent payment cards). Paypoint will also accept the rent payment card.
By post
Residents can send cheques or postal orders to the Council offices by post, but we strongly advise them not to send cash this way.
Bank
Residents can pay at their own bank, or the Council’s bank.
In person
In certain circumstances, we can arrange for payment to be made at our offices or for an officer to visit a home or place of business to collect housing rent, Council Tax, business rates and benefit overpayments.