10. Policy Administration
Links related Policies/Strategies, Procedures and Legislation
Policies/ Strategies
- Council Plan
- Equality Policy and objectives 2021-2025
- Communications Plan 2020 - 2024
- Document Retention Schedule
- Data Protection Policy
- CIVEA Code of Conduct
- Anti–Fraud, Theft and Corruption Policy
- National Standards of Enforcement Agents
- National Standards for Taking Control of Goods issued by Ministry of Justice April 2014
- Council Tax Reduction Policy
- Poverty Strategy
The legislation can be found here:
- The Council Tax (Administration and Enforcement) Regulations 1992
- The Local Government Finance Act 1992
- The Local Government Finance Act 1988
- Housing Benefit Regulations 2006
- The Housing Benefit (State Pension Credit) Regulations 2006
- Council Tax Benefit Regulations 2006 (Pre April 2013 overpayments)
- Traffic Management Act 2004
Data Protection
We use personal data for the administration, collection and recovery of debt which is set out within this policy and in line with legislation and the Council’s Data Protection Policy.
The privacy notices on how personal data is used for all the different debt types are available here Privacy notices - East Devon. The main debt types are included below:
Council Tax
council-tax-administration-of-council-tax.pdf (eastdevon.gov.uk)
Business Rates
business-rates-administering-business-rates.pdf (eastdevon.gov.uk)
Benefits
benefits-administration-of-benefit-claims.pdf (eastdevon.gov.uk)
Housing
rental-collection-of-housing-rent.pdf (eastdevon.gov.uk)
Parking
car-parks-processing-penalty-charge-notices-and-appeals.pdf (eastdevon.gov.uk)