To complain about a council service you can call us on 01395 517528, or complete this online form.
As a District Council there are a number of services that EDDC does not provide but is instead provided by Devon County Council, such as Social Services, Education, Libraries, Trading Standards, Public Transport or Highways (including pot holes, grass-cutting on road-side verges, road closures, pavements and street lighting). To make a complaint about these services please contact Devon County Council
There is also useful information about your recycling collection and any changes to this service as a result of the Coronavirus pandemic. This can be found on our Waste and Recycling pages.
Object to a planning application using our online planning form.
Any personal information which you provide will be held and used by East Devon District Council for the purpose of processing your Complaint. Your information may be provided to a third party acting on our behalf for the purpose of processing your Complaint. Your information may also be shared within East Devon District Council for the purposes of carrying out our lawful functions. Otherwise your personal information will not be disclosed to anybody outside East Devon District Council without your permission, unless there is a lawful reason to do so, for example disclosure is necessary for crime prevention or detection purposes. Your information will be held securely and will not be retained for any longer than is necessary. There are a number of rights available to you in relation to
our use of your personal information, depending on the reason for processing.
Further detail about our use of your personal information can be found in the
relevant Privacy Notice which can be accessed here.
Start the journey
More info about the journey
Detail about the complaint, any files that you wish to upload, your contact details.
Your complaint will be acknowledged within 5 working days.
If you would like help by phone please call us on 01395 517528
To contact us by email, send your query to firstname.lastname@example.org
Or send a letter to us at:
Information and Complaints Officer
East Devon District Council
Blackdown House, Border Road
Heathpark Industrial Estate