Guide Day-to-day repairs

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1. Request a repair to your home

Let us know about a fault or problem in your council house using the 'Start' button below

Use this online form to request:

  • a new repair
  • a follow-up to a repair request previously raised with the repairs team

The repairs we are responsible for are set out in your tenancy agreement, for more information please see items we will repair.

Find out about our Privacy Notice and how we will use information about you

Start the journey


More info about the journey

  • your name
  • your address
  • a daytime telephone number
  • your email address
  • as many details as you can about the repair
  • case or work reference numbers (follow-up requests only)
  • photo/s of the repair (if possible)

We will aim to respond to your request within 5 working days.