Guide Flooding advice

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4. Flood Support Scheme

A package of measures were launched by the government last year to help home owners and businesses in flood affected areas get back on their feet and make their properties more resilient to flooding in the future.

See the full guidance on schemes to help homeowners and business recover from recent flooding.

The Repair and Renew Grant provides home owners and businesses with up to £5,000 grant funding to establish resilience and or/resistance measures. To be eligible, premises had to be flooded between 1 December 2013 and 31 March 2014. The scheme has now been extended to include premises that had been flooded between 1 April to 30 November 2013.

Help for home owners

  • New Repair and Renewal Grants went live from 1 April 2014 and will provide financial support for households and businesses to contribute to work that improves a property's ability to withstand future flooding.
  • Grants of up to £5,000 can be paid to flooded home owners and businesses, once a survey to identify appropriate resilience measures has been completed. The cost of the survey is part of the grant.
  • These one-off, time-limited grants are for up to £5,000 (to include the costs of a professional survey) and are for flooded homes and businesses.
  • Measures funded by these grants must not duplicate repairs that should be covered through insurance policies: the funding is solely available for additional future resilience or resistance measures.
  • The government has held discussions with insurers, surveyors and councils to explore how best to align the scheme with the insurance assessment and loss adjuster process.
  • We will be establishing a local scheme for administering the grants and commissioning surveys of flooded properties to identify measures that would improve their resilience or resistance to future floods.

Support for businesses

  • Businesses that have been flooded since December 2013 can qualify for 100 per cent business rate relief for three months, regardless of how long they were flooded.
  • Government has guaranteed to reimburse councils' costs of providing 100 per cent rate relief, enabling local authorities to start providing this relief immediately.
  • Business Support Scheme funding is being provided on top of business rate relief, and allows local councils to help both flooded businesses and those who have been indirectly affected through loss of trade, for example by being cut off.
  • Funding allocations will enable councils to start identifying affected businesses straight away and provide emergency hardship funding. We have been been allocated £10,000.
  • This scheme covers businesses in these areas that have been flooded, and those that have been indirectly affected by flooding and suffered significant loss of trade.
  • Local authorities have discretion on the maximum payments to individual businesses - but guidance highlights equivalent schemes where the average grants were £2,500 per business.
  • Government will work with councils to build up a more detailed picture of business need in local areas: and have held back a second tranche of funding to distribute in March.

Council Tax discount for flooded properties

  • The government has made £4 million available for this scheme to enable local councils to provide a Council Tax discount to those whose homes have been flooded.
  • It will be for each local council to decide what level of discount to offer each flooded property. This is likely to be 100% discount for at least three months.
  • Central government will reimburse local authorities for the costs of implementing the Council Tax discount.

We are preparing a local scheme to administer support for home owners and businesses in consultation with key partners and using the guidance just issued by government.

We will be issuing further advice on how to apply for assistance once the local scheme is finalised.

Contact details for council tax discounts and business rate relief are as follows:

Council Tax - email:  or telephone: 01395 517446

Business rates - email: or telephone: 01395 517445