The frequency of cutting for our grass areas depends on its use and location. It can also be affected by by bad weather and staff sickness.
When reporting overgrown grass we suggest you download the What3Words app; this means we can now respond to exact locations in very rural areas or in a town environment to find the issue to be dealt with.
The app helps us to find the exact location of the overgrown grass by giving small areas 3 unique words. When giving details of the location in our online form, please use the 3 words generated by the app in the location details box.
Our teams have been trialling What3Words and have found it very successful so far, they have found it saves time and enables them to find the overgrown grass more accurately, the first time.
All the emergency services in Devon and Cornwall are now also using the app as a back up to their other location finding systems, so you may find the app useful in future too.
Start the journey
More info about the journey
Please give us as much detail as possible about the location, we suggest using what3words and conditions of the grass area.
Your query will be passed to either a Area Officer for Team Leader who will inspect the area and decide if a cut is needed.
You can also call us on 01404 515616 or email on email@example.com.