Service Recycling and waste complaints
This page is for the reporting of recycling and waste contractor complaints only.
For missed collections or recycling container requests, please use the related links.
For any other complaints about your recycling and waste collections, click the start button below.
For example:
- Damage to vehicle or property
- Littering by collection crew
- Crew behaviour
Please be careful to select the correct option when reporting the complaint. Recycling means your recycling box, recycling sack and food caddy. Refuse means your black wheelie bin rubbish.
Find out about our Privacy Notice and how we will use information about you.
Start the journey
More info about the journey
- Address details
- Contact details
- Times and dates
- Vehicle details if required
Your complaint will be passed to our contractor and you will receive a response if required.
Please make a note of your case reference number.