This page is for the reporting of recycling and waste contractor complaints only.
For any other complaints about your recycling and waste collections, click the start button below.
- Damage to vehicle or property
- Littering by collection crew
- Crew behaviour
Please be careful to select the correct option when reporting the complaint. Recycling means your green box, sack and blue caddy. Refuse means your black wheelie bin rubbish.
Start the journey
More info about the journey
- Address details
- Contact details
- Times and dates
- Vehicle details if required
Your complaint will be passed to our contractor and you will receive a response if required.
Please make a note of your case reference number.