Service Report a missed collection
Please be careful to select the correct option.
Recycling is in your recycling box, recycling sack and food caddy.
Refuse is in your black wheelie bin.
Before you report a missed collection please wait until 5pm because the collection crew may still be out working.
Also check:
- your containers were out on the right day
- your containers were out by 6am
- your containers were out in the correct place
- the correct waste was in the containers
We will try to return within 48 hours to collect any missed containers.
Find out about our Privacy Notice and how we will use information about you.
Start the journey
More info about the journey
Address details.
After completing the form your container will be collected as soon as possible.