Our annual service plans detail what will be delivered in each service area. They provide information about the service and what it aims to achieve in the current financial year. They also set out service challenges for the next three years, emerging risks, staffing and training and any equalities actions to be achieved. 

The progress of the service plan objectives is reported on quarterly through our performance reporting pages

2022/23 service plans

Communications, Digital Services & Engagement 2022/23

Countryside and Leisure 2022/23

Environmental Health, Private Sector Housing & Car Parks Services 2022/23

Finance 2022/23

Governance and Licensing 2022/23

Growth Development and Prosperity 2022/23

Housing service 2022/23

HR Service 2022/23

Place, Assets and Commercialisation 2022/23

Planning service 2022/23

Streetscene service 2022/23


2021/22 service plans 

Countryside and Leisure 2021/22

Environmental Health, Private Sector Housing & Car Parks Services 2021/22

Finance 2021/22

Governance and Licensing 2021/22

Growth Development and Prosperity 2021/22

Housing service 2021/22

Place, Assets and Commercialisation 2021/22

Planning service 2021/22

Organisational Development 2021/22

Streetscene service 2021/22


2020/21 service plans

Service Recovery Action Plan - all services August 2020

Countryside and Arts 20/21

Environmental Health and Car parks 20/21

Finance and Prosperity 20/21

Governance and Licensing 20/21

Growth, development and prosperity service 20/21

Housing 20/21

Organisational Development and Transformation 20/21

Planning and Planning Policy Service 20/21

Place, assets and commercialisation service 20/21

Streetscene 20/21


If you wish to view older copies of our service plans please email