15. Housing Ombudsman
Complaints about social housing (landlord/tenant issues) may be referred to the Housing Ombudsman if a complainant remains dissatisfied with the Council’s response. A complainant may also choose to refer their complaint to an EDDC Councillor, their MP or to the council’s Housing Support Complaint Panel.
Still unhappy about your housing complaint? - East Devon
The council, as social housing landlord, is required to assess compliance annually with the Housing Ombudsman’s complaint handling code. Please see a copy of our current self assessment document.
Contact details for the Housing Ombudsman:
Website: www.housing-ombudsman.org.uk
Telephone: 0300 111 3000