Policy Complaints procedure

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12. How can complaints be made

Customers can make a complaint in a way that best suits them.  We encourage any customer who has a concern about a particular service to make contact with us straight away.  Early complaints give us the best opportunity to resolve an issue quickly.

The best way for us to get all the information we need about your complaint is for a complainant to complete our online complaint form.

 Complaints can also be made:

Information and Complaints Officer
East Devon District Council
Blackdown House, Border Road
Heathpark Industrial Estate
EX14 1EJ

Please visit our contact us page for any other enquiries.