Guide Taxi Policy and Guidance

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1. Hackney carriage and private hire licensing policy

We are responsible for the regulation of hackney carriage (taxis) and private hire services within the district. 

Following a public consultation during the early half of 2017, when we consulted with a wide range of organisations and individuals with an interest in taxi licensing, our hackney carriage and private hire licensing policy document was adopted by Full Council on the 27 July 2017. 

We're not legally required to adopt a hackney carriage and private hire licensing policy, because it is not a statutory policy, but this is good practice.

The policy sets out our approach to issuing hackney carriage licences, private hire licences and carrying out enforcement and is also intended to:

  • assist the licensing authority in determining licence applications
  • inform and advise applicants
  • inform and advise residents and businesses
  • inform a court at appeal

We keep this policy statement under constant review and if any revisions are made we will publish a statement of these revisions or a revised policy statement. 

Keep a check of our Latest News & Updates page for our newsletters, changes and information.

Please note, as of 1st November 2023 all drivers will need to undertake approved safeguarding training within 12 months.  Details will be provided to drivers in due course, and in the meantime, renewals should be submitted as normal. 

Latest Government advice

The Government published the latest transport guidance for operators and passengers in England on 13 May.

The guide for operators will help organisations, agencies and others (such as self-employed transport providers) understand how to provide safer workplaces and services for themselves, their workers and passengers across all modes of private and public transport in light of the Coronavirus pandemic.

Each transport provider will need to translate the principles and examples in this guidance into specific actions.