Guide Benefit FAQs

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4. When will I get my Housing Benefit payment?

If you are a private tenant, your Housing Benefit is paid four weeks in arrears, 13 times per year.  Payments will be in your bank account by close of business on a Wednesday.  A payment calendar is shown on the continuation page of our decision letters. 

If you rent a property from us, your Housing Benefit will be paid direct to your rent account.

You can also sign up to view your claim details online, including payments.